Suspend My Line

Find everything you need to know about how to temporarily suspend your line and prevent usage. 

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Lost or stolen device?

  • Before suspending your line, consider using device locators, if available. 
  • Lost or Stolen suspension applies to the current service period.
  • File a claim with Assurant if you have device protection.

Suspend my line

  • Contact Us to suspend the line and prevent usage.  
  • If service is not restored by the next cycle it is automatically canceled.

Need more help?

Visit our Metro by T-Mobile Support site and fix the most common issues, right from your device! If you still have questions, contact us.