SERVICES

Our most comprehensive protection for your device and everything on it, starting at $5 per month depending on your device and area code.

Device Benefits:
  • Complete coverage for lost and theft, accidental damage, including liquid damage and hardware service (mechanical breakdown)
  • Next business-day shipping, when available, at no additional cost.
Additional Benefits:
  • McAfee Security for Metro by T-Mobile
  • Get started with security today by downloading the McAfee Security for Metro app on Google Play or in the Apple Store

Visit MyAccount to add Premium Handset Protection today. Device insurance must be added to your device within 7 days of purchase. McAfee Security can be added to your line of service at any time.

Need to file a claim?

If you already have device protection and need to file a claim, you can start the process here.

Learn more about:

Connect with loved ones in Mexico with unlimited calling and texting to and from Mexico with up to 5GB of data roaming included.

Mexico Unlimited
  • UNLIMITED CALLING to and from MEXICO, including mobile phones and landlines.
  • UNLIMITED DATA in MEXICO, with up to 5GB of high-speed data.
  • UNLIMITED TEXT MESSAGES, sending and receiving, while in Mexico.
  • INTERNATIONAL TEXT MESSAGES, send text messages across the globe.
When dialing from Mexico:
  • To call numbers in U.S., dial 001 + area code + phone number
  • To call numbers in Mexico, dial 00 + 52 + area code + number
When dialing from the U.S.:
  • To call landlines, dial 011+ 52 + area code + phone number
  • To call cell phones, dial 011 + 52 + area code + number

 

Add Mexico Unlimited Today!
  • Add Mexico Unlimited to any $40 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).
Terms

Unlimited International Long Distance Terms and Conditions

Already have a World Calling service? Click here to view details.

People who have Mexico Unlimited can text most mobile numbers in these countries without additional charges.

Remove the borders with international calling in 2 simple steps.

Steps:

  1. Search the country you want to contact.
  2. Add the recommended service through MyMetro or by calling customer service.

It's that simple! Just remember not all mobile and landline numbers are covered in every country.

Choose a Country You'd Like to Contact

Connect with loved ones in Canada with unlimited calling to and from Canada with up to 5GB of data roaming included. Requires $40 rate plan or higher.

Canada Unlimited
  • UNLIMITED CALLING to and from CANADAincluding mobile phones and landlines.
  • UNLIMITED DATA in CANADA, just like in the U.S., with up to 5GB high-speed data.
  • UNLIMITED TEXT MESSAGES, sending and receiving, while in Canada.
  • INTERNATIONAL TEXT MESSAGES, send text messages across the globe.
When dialing to and from Canada:
  • Calling Canada is simple! There's no need to dial a country code. Just dial 1+ area code + phone number, just as you would in the U.S.
Add Canada Unlimited Today!
  • Add Canada Unlimited to any $40 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).
Terms

Unlimited International Long Distance Terms and Conditions

Already have a World Calling service? Click here to view details.

People who have Canada Unlimited can text most mobile numbers in these countries without additional charges.

Connect with friends and family in over 140 countries on one of our affordable Global Voice calling services. Plus, get unlimited texting to select countries. Enter the country name in the search tool above to learn which plan(s) are available.

Add Metro Global Voice Today!

Add Metro Global Voice to any $30 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).

Terms

Unlimited International Long Distance Terms and Conditions

Already have a World Calling service? Click here to view details. 

Connect with loved ones in Mexico with unlimited calling and texting to and from Mexico with up to 5GB of data roaming included.

Mexico Unlimited
  • UNLIMITED CALLING to and from MEXICO, including mobile phones and landlines.
  • UNLIMITED DATA in MEXICO, with up to 5GB of high-speed data.
  • UNLIMITED TEXT MESSAGES, sending and receiving, while in Mexico.
  • INTERNATIONAL TEXT MESSAGES, send text messages across the globe.
When dialing from Mexico:
  • To call numbers in U.S., dial 001 + area code + phone number
  • To call numbers in Mexico, dial 00 + 52 + area code + number
When dialing from the U.S.:
  • To call landlines, dial 011+ 52 + area code + phone number
  • To call cell phones, dial 011 + 52 + area code + number

 

Add Mexico Unlimited Today!
  • Add Mexico Unlimited to any $40 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).
Terms

Unlimited International Long Distance Terms and Conditions

Already have a World Calling service? Click here to view details.

People who have Mexico Unlimited can text most mobile numbers in these countries without additional charges.

Running out of minutes on your $10 Global Voice add-on service? Double your minutes today by adding $20 Global Voice+ and talk twice as long. We offer multiple Global Voice calling services, enter the country name in the country look up tool above and learn which plan(s) are available for that country.

Metro Global Voice

Double your Global Voice minutes with this $20 add-on service and make International Long Distance calls to countries around the globe.

Add Metro Global Voice Today!

Add Metro Global Voice to any $30 or higher base rate plan by visiting your local Metro® by T-Mobile store or by calling 1-888-8metro8 (1-888-863-8768).

*Third Party Services

We make it easy to know what charges on your statement are from third parties. To block purchases fom third parties call us at (888) 863-8768